Server support and maintenance is one of our most popular services. We provide small and medium businesses with a complete server hardware and software support package. This includes daily backup and performance checking, around the clock service monitoring, a 4 hour or less emergency response time and all our packages are fixed fee with a no worry, no hassle unlimited support benefit. That means no surprise support bills at the end of the month and you can talk to us when ever you need us for as long as you require.
Dedicated Account Manager
All our server support packages have the added bonus of a dedicated account manager, this ensures you only speak
with the same member of staff when you call and you have one point of contact for the duration of any support or troubleshooting queries. Of course if your dedicated account manager is not available at times, you may speak with any other member of staff who will be happy help.
whether your business has an allocated PC where you store all your critical data or you run a windows Small Business Server with other servers along side it, we can help. We support servers that provide data for 1 to 200 users.
Windows Server Support
We provide support packages for Microsoft Windows Small Business Server editions 2000, 2003, 2008 & 2011. Windows Server Standard and Enterprise editions 2000, 2003, 2008 & 8. Microsoft Exchange Server 2000, 2003, 2007 & 2010. ISA Server 2004 & SQL Server editions 2000 onwards.
Server support doesn't just stop at the Microsoft operating system, we also provide support for Symantec Backup exec, Acronis Backup & Recovery, Backup Assist, AVG Antivirus, Trend Micro Solutions, VMWare, Citrix plus many more. Hardware wise our preferred vendor is HP, this is due to their build quality, software compatibility, customer service, after care and vast range of built-in server monitoring features. We also support hardware from vendors such as DELL, Acer, IBM, Fujitsu and most other brands.
We understand each and every server solution is different and because of that we would need to perform our free onsite survey to ensure our engineers know your setup inside out.
Get in touch
If you have an enquiry or wish to discuss your requirements in detail, please feel free to contact us at your earliest convenience. We can meet at your office or you can pop into ours. We are happy to help and offer our server services throughout Colchester, Clacton, Chelmsford Essex, Ipswich Suffolk and further afield.
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