Why is Support Important?
At Granite Computers we understand how frustrating it can be when your computer or server is not performing to your standards. 
Whether you have a program that is using all of your systems valuable resources or have several spy-ware host files downloading Trojans without your knowledge, Granite Computers are here to help repair, upgrade, replace or clean your PC's and Server's.
Our Clients
We specialise in IT support for Small to Medium businesses throughout the Essex, Suffolk, Norfolk and Cambridgeshire areas. Our typical clients IT resources would consist of anywhere between 5-200 PCs/laptops with multiple servers that would require full proactive monitoring to ensure we can track most faults before they occur.
Why choose us?
The majority of our clients are companies who rely on their computer and server systems throughout the working day and cannot afford to experience “down time or a systems failure”.
What we offer
Granite Computer Solutions offer a range of flexible maintenance and support contracts that will suit your requirements. We can cover software, hardware, network and server support. Using our latest secure remote software we can take control of your computer or server securely within 60 seconds. If the problem requires an onsite visit, we can be with you within 2 hours or you can bring your PC or server to our workshop for repair.
Our flexible range of options
For those of you that have a strict IT budget, we offer a range of competitive fixed fee support contracts to suit your company’s IT requirements. This enables you to have peace of mind that in the event of a problem or failure, your IT network you will always be up and running with the assurance of no invoices following. For smaller companies we also offer a pay-as-you-go contract where you can pre-purchase time at a discounted rate.
Granite Computer's experience
Over the years we have resolved many intermittent issues for companies and even surprised software manufacturers with the end result. In the highly unlikely possibility of our engineers not 
being able to resolve an intermittent software problem, you can be assured that with our priority partner support agreement with Microsoft, we will work with them to resolve your problem. These cases are very rare and in extreme cases some have lasted over 3 months. Because of our exclusive internal knowledge base system, we can now resolve most problems we have seen before almost immediately.
How can we help?
If you would like a ‘no obligation’ meeting without any pushy sales talk or just some free advice, then why not contact us at your earliest convenience.
